Important Reminder: Syncplify Server! Version 5.x End-of-Life 🔔

Why it's so important to upgrade to v6.x ASAP

As we approach the end of 2024, we want to bring your attention to a crucial update regarding Syncplify Server! version 5.x.

End-of-Life Schedule

We'd like to remind our valued customers still running Syncplify Server! version 5.x that all support for this version will cease on December 31st, 2024, as per our documented end-of-life schedule.

Limited Support Period

It's important to note that version 5.x was retired almost two years ago and has been under long-term limited support (LLTS) since then. This means our customers have had nearly two years to upgrade to version 6.x. We're now providing this reminder four months prior to the end-of-life date to ensure you have ample time to plan your upgrade.

Urgent Need for Upgrade

Importance of Upgrading

We cannot overstate the importance of upgrading to version 6.x as soon as possible. The benefits of upgrading extend beyond continued support and include improved features, enhanced security, and better performance.

Support Implications

Starting December 31st, 2024, if you haven't upgraded, you will no longer be entitled to any form of support for version 5.x. However, if you have an active maintenance plan, you will still be eligible for a FREE upgrade to the most recent version.

Licensing Server Shutdown

Additionally, on December 31st, we will be shutting down the version 5.x licensing server. While active v5.x licenses won't be affected, it will no longer be possible to move such licenses, reactivate them if they get accidentally deactivated, or change them in any way. This further emphasizes the urgency of planning your upgrade to version 6.x.

Plan Your Upgrade Now

We strongly encourage all our customers still using version 5.x to start planning their upgrade to version 6.x immediately. This will ensure uninterrupted support, access to the latest features, and continued flexibility with your licenses.

If you need any assistance with the upgrade process or have any questions, please don't hesitate to reach out to our support team. We're here to help make your transition as smooth as possible.

Thank you for your continued trust in Syncplify Server!. We look forward to supporting you on the latest version of our software.