Syncplify Developers Blog

Release notes and blog by the developers at Syncplify

Tag false-positive

Syncplify Devs
July 1, 2023

The VirusTotal false-positive problem seems to be resolved

Not too long ago we reported that VirusTotal was reporting that some of its antivirus (1 or 2) were erroneously identifying our software as malware, which was clearly a mistake and a false-positive.

Since then, we embarked in the endeavor to ditch nssm (a third party tool, not developed by Syncplify) which was identified as the root cause of the issue.

Today we are happy to report that our efforts seem to have paid off: new scans on VirusTotal show our software now 100% clean and virus-free.

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Syncplify Devs
June 26, 2023

Syncplify Server! v6.2.0 released 🔥

Importance of this update: HIGHEST
Improved
  • Removed dependency on nssm.exe to reduce the number of false-positives from certain antivirus and antimalware software: all components of the Windows version of our software now run as native Windows system service (all Linux versions were already native system services)

IMPORTANT NOTE: those who are running the “worker” system service under a different account (not System or LocalSystem) will need to re-configure the service to run under such account after upgrading from any version number <= 6.1.12)

Upgrading from v6.x.y is a simple and fairly automatic process: simply download the latest version from the official download page, and install it over the existing version, all of your settings and license will be kept.

If, instead, you’re upgrading from an older (v4/v5) version, you find the upgrade instructions in our knowledge base.

Thank you all for trusting our software with your secure file transfers!

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