Syncplify Developers Blog

Release notes and blog by the developers at Syncplify

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Syncplify Devs
March 20, 2024

Syncplify Server! v6.2.29 released

Importance of this update: [MINOR]
What’s changed?
  • Fixed a small bug in DNS record resolution that only affected the Windows version of our software, and only when the operating system’s DNS configuration was wrong in the first place

IMPORTANT NOTE: those who are running the “worker” system service under a different account (not System or LocalSystem) will need to re-configure the service to run under such account after upgrading from any version number <= 6.1.12)

Upgrading from v6.x.y is a simple and fairly automatic process: simply download the latest version from the official download page, and install it over the existing version, all of your settings and license will be kept.

If, instead, you’re upgrading from an older (v4/v5) version, you find the upgrade instructions in our knowledge base.

Thank you all for trusting our software with your secure file transfers!

Leave a comment InRelease Notes Syncplify Server! WebClient!
Syncplify Devs
July 1, 2023

Syncplify Server! v6.2.2 released

Importance of this update: MINOR
Improved
  • The service shutdown routines have been reworked to make them more elegant and streamlined (and with better logging, too)

IMPORTANT NOTE: those who are running the “worker” system service under a different account (not System or LocalSystem) will need to re-configure the service to run under such account after upgrading from any version number <= 6.1.12)

Upgrading from v6.x.y is a simple and fairly automatic process: simply download the latest version from the official download page, and install it over the existing version, all of your settings and license will be kept.

If, instead, you’re upgrading from an older (v4/v5) version, you find the upgrade instructions in our knowledge base.

Thank you all for trusting our software with your secure file transfers!

Leave a comment InRelease Notes Syncplify Server! WebClient!
Syncplify Devs
June 26, 2023

Syncplify Server! v6.2.0 released 🔥

Importance of this update: HIGHEST
Improved
  • Removed dependency on nssm.exe to reduce the number of false-positives from certain antivirus and antimalware software: all components of the Windows version of our software now run as native Windows system service (all Linux versions were already native system services)

IMPORTANT NOTE: those who are running the “worker” system service under a different account (not System or LocalSystem) will need to re-configure the service to run under such account after upgrading from any version number <= 6.1.12)

Upgrading from v6.x.y is a simple and fairly automatic process: simply download the latest version from the official download page, and install it over the existing version, all of your settings and license will be kept.

If, instead, you’re upgrading from an older (v4/v5) version, you find the upgrade instructions in our knowledge base.

Thank you all for trusting our software with your secure file transfers!

Leave a comment InRelease Notes Syncplify Server! WebClient!
Syncplify Devs
February 13, 2023

New support/ticketing system coming soon!

For several years we’ve been using Freshdesk to provide an online support/ticketing system to our customers. It’s a good and feature-rich solution, but it’s not deeply integrated with all of the other subsystems in our pipeline.

To improve on that, and to provide our customers with better, more tailor-made, more accurate support, we will soon switch to a more tightly integrated support/ticketing system.

When the new support/ticketing system is deployed, all support requests will need to be initiated from within your Syncplify Customer Center portal. Your information will be automatically injected into the ticket, so that you will have to write less, and we will have more information up front to help you better and more accurately.

Yet another step towards providing the best customer service we possibly can. 🙂

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Syncplify Devs
February 10, 2023

Syncplify Server! v6.0.15 released

Today we released Syncplify Server! v6.0.15; here’s what’s new and improved in this version.

Importance of this update: NORMAL
Improved
  • CLI installer added a –repair command line argument to repair existing installations
  • CLI installer now does not overwrite your .toml files during maintenance (update/upgrade)
  • More settings are now adopted in real-time without requiring a restart of the “worker” system service
  • Implemented the statvfs@openssh.org SFTP protocol extension

Upgrading from v6.0.x is a simple and fairly automatic process: simply download the latest version from the official download page, and install it over the existing version, all of your settings and license will be kept.

If, instead, you’re upgrading from an older (v4/v5) version, you find the upgrade instructions in our knowledge base.

Thank you all for trusting our software with your secure file transfers!

Leave a comment InRelease Notes Syncplify Server! WebClient!